Overview
KhoreoNet operates a ticketing and event management platform. This Privacy Policy explains what information we collect, how we use and share it, and the choices you have. By using our services you agree to the terms described here.
Information We Collect
- Account & Profile Data: name, email, username, avatar, phone, and profile fields you provide.
- Transaction & Payment Data: ticket purchases, order history, billing address when required. Full card data is handled by our payment processors and not stored on our servers.
- Event & Registration Data: events you register for, attendee info, form responses and special requirements.
- Technical & Usage Data: IP address, device/browser information, cookies and activity logs to operate and improve the service.
How We Use Your Information
- Provide, operate and maintain the platform and event services.
- Process transactions, send confirmations and manage refunds or disputes.
- Communicate about events, updates, and support requests.
- Personalize your experience, prevent fraud, and improve our analytics.
- Comply with legal obligations and respond to lawful requests from authorities.
Sharing & Disclosure
We do not sell your personal information. We may share data in limited circumstances:
- Event Organizers: attendee names, contact details and form responses necessary to run the event.
- Service Providers: payment processors, email providers, analytics vendors and other processors acting on our behalf.
- Legal Requirements: when required by law, to enforce our terms, or to protect rights, property or safety.
- Business Transfers: in connection with mergers or asset sales (users will be notified if ownership changes).
Payments & Security
Payments are processed by third-party payment processors. We do not store full payment card data on our servers. We apply reasonable administrative, technical and physical safeguards to protect personal data, but no internet transmission is 100% secure.
Cookies & Tracking
We use cookies and similar technologies for sessions, analytics and personalization. You can manage cookie preferences in your browser; disabling cookies may affect core functionality.
Data Retention & Your Rights
We retain personal information as long as necessary to provide services, comply with law, resolve disputes and enforce agreements. You may have rights to access, correct, delete or restrict processing of your personal data depending on your jurisdiction.
To exercise these rights, contact us and we may ask you to verify your identity before fulfilling requests.
Children & International Transfers
Our services are not intended for children under 16. We operate globally and may transfer data across borders; we take steps to protect data during international transfers as required by law.
Policy Updates
We may update this policy periodically. Material changes will be posted with an updated "Last updated" date.